Telegram bot for business: what it does, what it costs and when it makes sense
A Telegram bot answers repeated questions, takes bookings or orders and notifies the person in charge, at any hour and with no cost per message. An info bot costs 120 to 250 dollars; one with bookings or orders, 300 to 650; one with a dashboard and payments, 700 to 1400.
What a bot can do
- Show the menu, opening hours and location.
- Take bookings with day, time and party size, without double-booking tables.
- Receive orders and notify the person in charge.
- Send reminders on the day of the appointment.
- Hand over to a person when the question needs it.
Indicative prices and timelines
| Bot type | What it does | Price (USD) | Timeline |
|---|---|---|---|
| Info bot | Menu, hours and FAQs | 120 – 250 | 3–5 days |
| Bookings or orders | Takes details and notifies staff | 300 – 650 | 1–2 weeks |
| Dashboard and payments | Admin panel and charges | 700 – 1400 | 3–4 weeks |
Why Telegram
Telegram bots have no cost per message and are programmed to order. WhatsApp has an official API with usage-based costs; it is chosen when your customers do not use Telegram.
When it makes sense
- You answer the same five questions every day.
- You need to take bookings or orders outside opening hours.
- You want to organize customer data without spreadsheets.
What a bot does not replace
A bot handles the repetitive part. Special inquiries still reach a person, and the bot knows when to hand them over. A bot is not a landing page: the best setup combines both, with a landing page that leads to the bot or to your WhatsApp.
How to start
Tell me on WhatsApp which questions you repeat most and how you take bookings today. I propose a simple bot and a fixed price, and we see whether it grows later.
Frequently asked questions
Do my customers need to install anything?
Only to have Telegram. If they do not use it, a landing page with a WhatsApp button may be a better entry point.
Can the bot take payments?
Yes, in the dashboard and payments version, with a gateway suitable for your country.
Can I see and change the bot answers?
Yes. For the info bot we change texts easily, and with the dashboard bot you can manage it yourself.
Keep reading
How a landing page is made, step by step: from the first message to launch
The process of a landing page in four steps and 5 to 7 days: a WhatsApp brief, a proposal with a fixed price, design with revisions and launch. What you need to prepare.
Multilingual landing page: when you need one and how to build it right
When a landing page in Spanish, English, Russian, German or French pays off, how it is structured (one URL per language, hreflang) and what a second language costs.
Web design with artificial intelligence (vibe coding): how I work and what you gain
What vibe coding is, how I use artificial intelligence as a copilot to launch a landing page in under a week, and what I still review by hand.